IATA Global Passenger Survey 2018

We have launched a Global Passenger Survey that is an opportunity for you as international travellers and the passengers you ticket to provide feedback that can shape the airline industry's initiatives and consequently your future travel experience.

The letter is to request you to do the following:

  • Please complete the survey yourself and request your staff who travel overseas to do so.
  • Please post this survey on your web-site. Should you do so and show evidence of it you will be the proud recipient of the high level survey results.
  • Please spread the word around among your contacts to take the survey.

The survey can be accessed using the following link and the banner that is appended can be posted as a link on your web-site, should you choose to upload it.

To make your feedback-sharing experience as easy as possible, the survey is offered in 10 different languages: Arabic, Chinese (Simplified), English, French, German, Japanese, Korean, Portuguese, Russian and Spanish.

Have your say and help the industry ensure even better passenger service offerings and experience!

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